Chatbot for Easy Filing Users
photo: Pixabay
In the context of the Strategic Plan 2025, under Digital Evolution Programme, the EUIPO has launched its first EUIPO Virtual assistant in EasyFiling: the EUIPO Chatbot.
The Chatbot was released in December 2021 as a Beta version for trade marks thanks to the close collaboration between CD and DTD. It is also available on EUTM Easy Filing 24/7.It provides general information on basic questions and doubts that users may have when filing online.