Chatbot

You might have heard of ChatGPT in recent weeks – in fact, you may even be among the 1 million people who started experimenting with it soon after its launch. ChatGPT is a chatbot launched by artificial intelligence company OpenAI. The system was originally created to provide support for online customer service, but the Artificial Intelligence (AI) behind this program has exceeded all expectations, becoming highly popular.

What is ChatGPT? Well, we decided to ask it directly!

In the context of the Strategic Plan 2025, under Digital Evolution Programme, the EUIPO has launched its first EUIPO Virtual assistant in EasyFiling: the EUIPO Chatbot.

The Chatbot was released in December 2021 as a Beta version for trade marks thanks to the close collaboration between CD and DTD. It is also available on EUTM Easy Filing 24/7.It provides general information on basic questions and doubts that users may have when filing online.